Eligibility
Eligibility for refunds
- Refunds are only applicable to items purchased directly from the official UNIK website.
- To be eligible, the product must be unused, unopened, and in its original packaging.
- You must request a refund within 14 days of receiving your order.
Non-refundable
Non-refundable items
- Used or opened products.
- Items not purchased directly from our official website.
- Items returned after the 14-day window.
How to request
How to request a refund
- Email our team at info@unikpromo.com with your order number and reason for return.
- Once your return is approved, you will receive instructions on how to send the item back.
- You are responsible for return shipping costs.
Refund process
Refund process
- Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
- If approved, the refund will be issued to your original payment method within 7–10 business days.