Privacy Policy

Welcome to Unik! This Privacy Policy explains how UNIK (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit or make purchases from our website (unikpromo.com) (the “Site”) and use our services related to our hair care products, such as UNIK Hair Color Shampoo and Hair Color Gel.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not use our Site.

We collect several types of information for various purposes to provide and improve our service to you:

Information you provide directly:

• Contact information: Name, email address, phone number, shipping address, and billing address when you place an order, create an account, or contact us.
• Account information: Username and password if you create an account.
• Order information: Details about the products you purchase.
• Payment information: Payment card details or other payment information. This is typically processed directly by our third-party payment processor, and we generally only receive confirmation of payment, not your full card details. Please refer to their privacy policy for how they handle your data.
• Communications: Information you provide when you contact customer support, participate in surveys, or communicate with us in any other way. This may include information related to product use, such as inquiries about the skin allergy test mentioned in product instructions.

Information collected automatically:

• Usage data: Information about how you access and use the Site, such as your IP address, browser type, device type, operating system, pages visited, time spent on pages, links clicked, and referring website addresses.
• Cookies and tracking technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Please see our Cookie Policy for more details.

We use the collected data for various purposes:

• To provide and maintain our Site and services.
• To process your orders, including payment processing and shipping.
• To manage your account.
• To communicate with you, including order confirmations, shipping updates, customer support, and responses to your inquiries (including those related to product usage like the skin allergy test).
• To send you marketing communications (if you have opted-in), such as newsletters or promotions about our products. You can opt-out at any time.
• To improve our Site, products, and services (e.g., through analytics).
• To personalize your experience on the Site.
• To detect, prevent, and address technical issues and potential fraud.
• To comply with legal obligations (including potentially relevant consumer protection or data protection laws in Pakistan and other applicable jurisdictions).

We do not sell your personal information. We may share your information with third parties only in the ways described below:

Service providers: We share information with third-party companies that perform services on our behalf, such as:

• Payment processors
• Shipping carriers
• Website hosting providers
• Analytics providers
• Email service providers

These service providers are obligated to protect your information and are restricted from using it for any other purpose.

Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, law enforcement, or government agency), including potentially under Pakistani law.

Business transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

With your consent: We may share your information for other purposes with your explicit consent.

We use cookies and similar technologies to enhance your browse experience, analyze site traffic, and personalize content. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

We implement reasonable security measures such as SSL encryption to protect your personal information from unauthorized access, use, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure, so we cannot guarantee its absolute security.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (e.g., tax/accounting requirements), resolve disputes, and enforce our agreements.

Depending on your location, you may have certain rights regarding your personal information:

• Right to access: Request access to the personal information we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal information, subject to certain conditions.
• Right to restrict processing: Request restriction of how we use your data, under certain conditions.
• Right to object: Object to our processing of your data, under certain conditions (e.g., for direct marketing).
• Right to data portability: Request transfer of your data to another service, where technically feasible.

To exercise these rights, please contact us using the details below. We may need to verify your identity before responding to your request.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@unikpromo.com.